FAQS

FAQs

When will my order ship, and how long will delivery take?

We pack orders within [24–48 hours] on business days. You’ll receive a tracking email as soon as it ships. Typical delivery times:

Domestic Express: [1–3 business days]
Domestic Standard: [3–7 business days]

We accept returns or exchanges within [7 days] of delivery for items that are unused, unwashed, and in original packaging.

Start a return by contacting Us.
Non-returnable: final-sale items, gift cards, and personalized products.
Refunds go back to your original payment method; exchanges ship once the return is scanned or received.

We move fast! If you need to cancel or update your address, email us at our email within [1 hour] of ordering. <>
Once an order is processed or shipped, we can’t make changes. If it’s already on the way, please use the tracking link to manage delivery options with the carrier.

Yes, some collections are limited and won’t be restocked. We recommend shopping early to secure your favorite style.

Yes! Since we also sell in person in Toronto, you can visit us at pop-ups or events to see the collection before purchasing.

testimonials

What Our Customers Say

Customer satisfaction is at the heart of everything we do. Read genuine feedback from shoppers who trust us for stylish fashion, quality products, and reliable service.

“I am genuinely impressed with the quality and style of the products. The website was easy to navigate, the checkout process was smooth, and my order arrived exactly as expected. Every item looked just like the photos. I will definitely be shopping again.”

Sarah Mitchell
CEO

“Finding fashionable clothing online can be challenging, but this store exceeded my expectations. The product quality is excellent, the sizing was accurate, and the delivery was fast. I have already recommended it to several friends and colleagues.”

Emily
Manager

“I love the variety of styles available. The clothing feels premium, the prices are reasonable, and the customer service team was very responsive when I had a question. A fantastic shopping experience from start to finish.”

Amelia
Director